Shipping policy

  • We strive to deliver products purchased from Indian Ochre in excellent condition and in the fastest time possible. For all orders of Rs. 2000 or more, we will deliver the order to your doorstep free of cost. A shipping charge of Rs.100 will be applicable to all orders under Rs. 2000.
  • If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges. Please note that we will refund the complete order amount excluding the GST amount charged on the invoice
  • If you cancel part of the order, shipping charges will not be refunded.
  • If you return an order delivered to you, original shipping charges will not be refunded.
  • Most in-stock items ship within 7-10 business days of ordering; however, some orders may take little longer depending upon the type of embroidery done on them.
  • Please note that items ordered together may not be shipped out on the same day, and occasionally items may be temporarily out-of-stock or backordered. You will be alerted in either instance and will be provided an approximate date of shipment. Rest assured any shipping delay will be communicated to you at the time of your order. Should any other unforeseen delay occur, you will be notified within 2 days of placing your order.
  • Currently we are shipping only in delhi and NCR region